About Sparkbyte
Proudly based in Ottawa, Sparkbyte creates lightweight, portable software tools that require no installation—just download, and you're good to go. Mission: to help you get things done faster and back to real life.
We proudly serve users around the globe, and for many of our international friends, you're welcome for the exchange rate! But wherever you are, we're here to make your workflow easier. We just want you to be happy.
Have a feature you'd love to see? Or an idea for a totally new product? We'd love to hear from you. We're all about turning your feedback into reality.
Return Policy
At Sparkbyte, we’re dedicated to providing top-notch productivity software that empowers you to work smarter, not harder. Whether you've picked up Renamey or any of our other innovative tools, your satisfaction is our mission. If our product doesn’t hit the mark for you, we’ve got a straightforward return policy to keep things easy.
1-Year Money-Back Guarantee
We believe in our software, which is why we offer a full-year money-back guarantee on all products. If within 12 months of your purchase you decide you picked the wrong pony, just reach out. No need to explain—we trust your judgment.
Hassle-Free Process
Getting a refund is as simple as sending us an email. Just contact our support team at support@sparkbyte.ca with your purchase details, and we’ll take care of the rest. Expect a refund to your original payment method within 5 to 10 business days (mostly because banks are slow).
Here to Help
Your experience with Sparkbyte is important to us. Whether you need assistance with our tools or have questions about our return policy, our friendly support team is ready to help, so don’t hesitate to reach out!